Frequently Asked Questions

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.  

For the moment our store only accepts cash on delivery payment method. 

Cash on delivery is a type of payment made on delivery rather than in advance via online payment or bank transfers. It’s interchangeable with the term “collect on delivery” as it nowadays also includes transactions by credit or debit cards and other forms of cashless payment. Therefore, the name does not necessarily mean you must have the money in the physical form of the currency. 

Standard (12-16 business days ).

Two-day (2-3 business days ).

Free ground shipping is available on all domestic orders.

Free shipping is available for orders of ‎€100 or more.

For Bulgaria – with Econt express for 3-5 working days.

For other countries – with Bulgarian Posts within 5 – 20 workin g days.

As long as your order hasn’t processed or shipped, you can make changes.

If you have placed an order, we recommend editing it as early as possible to avoid any issues. Please remember to check out again once you’ve finished editing. If you don’t, the changes you made to your order won’t be saved.

If you can’t find the answer to your question you can use the contact form to get tuck with us.

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